Shipping and Returns

Shipping

All orders are carefully packaged and dispatched within 3-5 business days of confirmation. Local delivery within Sri Lanka typically takes 1-3 business days. International shipping is available, contact us for rates and timelines.

Every piece is packaged with care, in our branded box, ready to gift or keep.

Payment

We accept bank transfer, or card or cash on delivery (Visa, Mastercard, American Express and other major cards). We will confirm payment details via WhatsApp or email after you submit your order.

Returns and Exchanges

We want you to love your piece. If something is not right, please contact us within 7 days of delivery. Eligible pieces can be exchanged or credited; we do not offer cash refunds.

Custom pieces cannot be returned but may be adjusted. We will always do our best to make it right.

Repairs and Resizing

We offer resizing, polishing, stone checks, and repairs on all Odyssey pieces. Contact us to arrange. Where possible, repairs are completed within 1-2 weeks.